“UCLA Administration is at the heart of UCLA's vibrant campus environment. Our team’s dedication extends beyond infrastructure; it encompasses nearly every facet of what makes the Bruin experience exceptional. This includes efficient parking and transportation options, the nation’s No. 1 college dining program, dynamic event ticketing and comfortable accommodations. It also includes keeping our grounds and facilities clean and functioning; creating important environmental health and safety initiatives; and delivering excellent information technology services, human resources and administrative support. Our 4,700 team members not only keep the university running; we propel it forward.”
— Michael Beck, Administrative Vice Chancellor
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AI pilot program leads in innovation, strategy
Artificial intelligence is transforming higher education — and UCLA is at the forefront. In fall 2024, UCLA became the first university in California to adopt ChatGPT Enterprise, a powerful AI platform tailored for large organizations. Students, faculty and staff were then invited to submit project ideas exploring how AI could enhance education, streamline operations and improve campus life. Roughly 70 proposals were approved.
One standout project is led by Dr. W. Scott Comulada, who is exploring AI-simulated patients to help train future doctors in delivering difficult news. “People are increasingly interested in the possibility of creating AI-simulated patients… and how the technology can be used to drive conversations as a way to practice,” Comulada said. While real-life practice remains ideal, he noted, “It’s very scalable and students can practice it on their own time, 24/7.”
In UCLA Extension, Nicole Lim used AI to analyze enrollment trends and student feedback to refine course offerings and improve outcomes. “One of the main things we accomplished was an increase in enrollments through improved communication with our students,” Lim said. “We achieved a 90% retention rate for graduation this spring.”
Student innovation is also thriving. Wanxin Xiao, a sophomore in the Samueli School of Engineering, and her team are launching UCLA Xplore, an AI-powered app that recommends campus events based on students’ interests and schedules. “This personalized approach simplifies the overwhelming task of manually navigating long club lists or extensive event calendars,” Xiao said. She also gained hands-on experience with advanced AI tools, including OpenAI’s embedding models and the Milvus vector database.
These grassroots efforts are shaping UCLA’s broader AI strategy. Chris Mattmann, UCLA’s chief data and AI officer in Digital and Technology Solutions, is building a campus-wide AI community of practice, piloting new tools and aligning UCLA’s strategy with the White House’s National AI Action Plan. He’s also developing a four-part AI training module for faculty and staff. The first module, AI Foundations, is already available.
“This pilot taught us a lot about deploying AI at the enterprise level,” Mattmann said. “It’s not just about the tools — it’s about empowering people to use them responsibly and creatively. That’s how we build a future-ready university.”
UCLA Dining remains No. 1 in the nation
For the seventh consecutive year, UCLA has claimed the top spot on Niche.com’s list of Best College Food in America, a title the university has earned nine out of the past 10 years. The rankings are primarily based on student surveys, with meal plan affordability also factored into the score.
“Our students deserve the very best," said Pete Angelis, associate vice chancellor for Housing and Hospitality. "We’re proud to be setting the national standard for campus cuisine year after year,"
So, what’s UCLA’s recipe for success?
UCLA Dining offers a vibrant mix of nearly a dozen quick-service restaurants and all-you-care-to-eat dining halls. But it’s not just about the food, it’s about the full experience. Each location is designed with atmosphere, comfort and community in mind.
Bruin Plate, for example, champions healthy eating with locally sourced produce and meats, sustainable seafood, organic options, and a wide array of vegetarian and vegan dishes. Communal tables and a private dining room foster connection and flexibility.
Epicuria at Covel and Epicuria at Ackerman are dedicated to Mediterranean menus and flavors, fresh ingredients, healthy recipes and simple cooking methods. Just up the hill, The Study at Hedrick blends dining with academics. Students enjoy an artisan bakery, a coffee and tea bar, a 24-hour study space, private meeting rooms, free Wi-Fi, and cozy seating areas.
In addition, Bruin Bowl, which returns this fall, will add to the mix with healthy and delicious custom-made bowls for guests on the go.
With more than 15,000 on-campus residents to serve, UCLA Dining continues to set the national standard for campus cuisine. Want a closer look? Visit the UCLA Newsroom.
Leadership 2034 cohort celebrates program culmination
Congratulations to Leadership 2034, the most recent cohort of UCLA Administration’s Leadership 20XX program, who celebrated the culmination of their 18-month program at the University Club on Aug. 22. The 2034 cohort completed a comprehensive curriculum developing critical leadership skills and capabilities to address Administration Strategic Priorities.
The ceremony was attended by Leadership 20XX alumni and members of the Administration Leadership Team. Remarks were provided by Director of Organizational Effectiveness & Development Gerrie Zvara, Administrative Vice Chancellor Michael Beck and 2034 cohort members Anna Ahearn and Michael Bendetti, who shared their experiences in the program.
Cohort members also presented on the following team projects to implement new opportunities and address current organizational challenges:
SafeTogether - Developing a streamlined emergency evacuation and reunification plan for UCLA's campus subsidiary schools to ensure the safe retrieval of students while minimizing disruption and congestion on campus.
Commencement Optimization - Streamlining commencement weekend as the current structure strains campus resources and venue availability will be limited in 2028 due to the Los Angeles Olympic and Paralympic Games.
Blueprint to CPI - Improving service delivery in the design and construction process by mapping current workflows and identifying root causes of inefficiencies to create a replicable framework to support continuous improvement across units.
OptiPM: Optimizing Performance Management Systems - Developing and promoting a standard process for performance management across UCLA Administration that can be expanded to the entire UCLA campus.
The Leadership 20XX program aligns mid-level leadership development with future organizational strategy and direction, focusing on the core skills of self-awareness, business insight, people orientation, and business results. Cohort members participate in learning sessions, personal assessments and presentations from UCLA Administration units that include departmental tours.
Applications for the next Leadership 20XX cohort, Leadership 2036, will open in November. Interested staff members will be able to apply through the Leadership 20XX webpage
True Bruin Values Award recipients announced
Three individuals were recently honored with UCLA Administration True Bruin Values Awards for their work and commitment to embodying the values that define our campus community.
“These awards honor those who lead with integrity, serve with heart and inspire excellence in everything they do,” said Robert Acha, chair of the True Bruin Values Awards Committee. “This year’s recipients remind us that the True Bruin Values aren’t just ideals—they’re actions that shape a better UCLA every day.
Among those recognized was Bonny Bentzin, deputy chief sustainability officer. Nominator Nurit Katz described Bentzin as a visionary connector and systems thinker who sees opportunity where others see obstacles—transforming surplus into solutions and waste into resources. Among other things, Katz highlighted Bentzin’s sharp eye for detail, which led to early reporting of critical facilities issues, including a major steam leak, saving UCLA valuable resources.
Since joining UCLA nearly a decade ago, Bentzin has mentored dozens of students, guided impactful projects and built bridges between staff, faculty and community partners. One of her key successes was helping secure a $244,000 CalRecycle grant to combat food insecurity, and she has personally transported rescued produce to campus on weekends. Bentzin’s leadership in UCLA’s inaugural Sustainable Move Out initiative in 2024 significantly reduced landfill waste and redirected resources to those in need.
Bentzin’s generosity extends beyond her role — staying late to support student events, potting succulents for giveaways and always ensuring others are recognized for their contributions.
Though her work often happens behind the scenes, its impact is far-reaching. Bentzin not only advances sustainability at UCLA — she inspires a culture of care, innovation and community that will resonate for years to come.
Fellow award recipient Raquel Lopez, information technology manager, technology solutions, in Digital and Technology Solutions, was selected for her steadfast leadership and collaborative spirit. Nominator Mary Rosenbluth credits Lopez for being the driving force behind the multi-year effort to unify Environmental Health and Safety (EH&S) research program databases under the Environment, Health and Safety Assistant (EHSA) platform.
This complex project required coordination across departments, researchers, IT teams and external developers. Despite numerous setbacks, Lopez remained focused and solutions-oriented, ensuring progress never stalled. Her ability to balance technical precision with empathy and flexibility has earned the trust and admiration of colleagues across campus.
Thanks to her leadership, EHSA is now fully integrated into radiation safety processes, with controlled substances, chemistry, industrial hygiene, lasers and biosafety programs actively adopting its features. Researchers will benefit from a streamlined, centralized system — reducing administrative burden and improving compliance.
Lopez’s attention to detail, organizational excellence and unwavering commitment have transformed a daunting challenge into a campus-wide success. She leads with grace, listens with care and delivers with impact. Her work not only improves systems — it empowers people.
The third recipient, Emily Tunteri, exemplifies the highest ideals of UCLA and the University of California. As director of employee and labor relations, Tunteri brings unmatched professionalism, empathy and strategic clarity to some of the most complex and sensitive matters on campus. Anthony Solana, her nominator, said Tunteri is a trusted advisor who UCLA leaders turn to when navigating high-risk cases involving workplace misconduct, discrimination or crisis response, and her work has preserved institutional integrity, protected community well-being and saved the university millions in potential liability.
In the past year alone, Tunteri led more than 100 reviews under the abusive conduct policy, developed campus-wide protocols for new state laws and delivered dozens of high-impact trainings. She is also a key member of UCLA’s Behavioral Intervention Team, where her sound judgment and compassion help guide critical decisions.
Beyond her technical expertise, Tunteri is a mentor, a team builder and a quiet force for positive change. She uplifts others, fosters trust and models the values she teaches. Her leadership is not only effective — it is transformative. Tunteri’s work strengthens UCLA’s systems, supports its people and reflects the very best of public service.
Do you know an eligible UCLA Administration employee who exemplifies True Bruin Values? Nominations for the next round of awards close Tuesday, Sept. 30.
