Hiring Guide

Educational Resources for Hiring

The University has made two Systemwide Talent Management eCourses available to the public.

The UC Managing Implicit Bias Series is a six-course online training series on recognizing and reducing the impacts of implicit bias.

The Search Advisory and Hiring Committee Best Practices, is suited for groups engaged in hiring functions, provides an overview of committee chairs and UC hiring policies, and gives several recommendations for an equitable hiring process.

For more information, visit University of California, Office of the President Systemwide Talent Management eCourses page.

Diversity and Inclusion Behavioral Based Interview Questions

The information below models and promotes the University of California, Los Angeles Principles of the Community, and complies with UC policies on Diversity and Non-Discrimination.

Individual Behavior Indicator

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

Questions

Describe a situation in which you had to work with people that had a different background than you. What challenges did you face? What steps did you take to meet these challenges? What did you learn from this experience?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

Tell me about a situation that a colleague or a co-worker was not accepting or was resistance to other’s diversity. How did you handle the situation?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

Explain a situation that you had to change your work style in order to work effectively with individuals different from you.

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

What efforts have you made to foster diversity understanding?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

What strategies have you used to manage diversity? What were the pros and cons?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.

What have you done to increase your knowledge about diversity? How have you demonstrated your learning?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.

What actions have you taken to make someone feel comfortable in a group?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.

Describe a situation in which you used your multicultural competency skills to resolve a communications issue or other misunderstanding between employees/co-workers?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

We take pride in the diversity of our campus community. How do you facilitate an environment of mutual respect?

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Promotes and sustains a community that acknowledges and celebrates differences.	Advocates for the UCLA Principles of Community in all interactions.
Creates opportunities for inclusion in a variety of settings.	Designs and advocates for inclusive practices in all settings.
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.

Describe a time when you had to adapt to a diverse group of people by understanding their perspective.

Behavioral Indicator-Operational Level	Behavioral Indicator-Mastery Level
Shows respect for people and their differences.	Advocates for deep understanding and respect for the diversity of cultures, values, perspectives, and beliefs.
Works to understand the perspectives of others and demonstrates empathy.	Works to understand the perspectives of others and encourages them to provide their perspectives.
Works to build mutual respect, fairness, and equity.	Models and promotes mutual respect, fairness, and equity to foster a sense of belonging.
Understands and values individual differences.	Advocates for understanding the values and benefits of diversity.