Disability etiquette encompasses guidelines and practices that promote dignity, accessibility and inclusivity when interacting with people of all abilities. By fostering genuine respect and understanding, we can create environments where everyone feels valued and respected. Here are some key principles:
Respect and dignity
Treat individuals with disabilities as you would anyone else. Avoid assumptions or judgments based on stereotypes. Use powerful language, such as “wheelchair user” instead of confined to a wheelchair.”
Mobilities devices
Don’t touch a person’s mobility equipment. Be mindful of pain, balance and post-traumatic stress concerns during physical contact.
Blind or low-vision individuals
Identify yourself when entering or leaving a conversation. When serving as a sighted guide, offer your arm or shoulder. Describe an environment when guiding.
Deaf or hard of hearing individuals
Gain their attention before starting a conversation. Speak directly to the person, not the interpreter (if applicable). Maintain eye contact and use normal tones.
Speech disabilities:
If you don’t understand, ask them to repeat, then repeat back to ensure understanding. Avoid speaking for them.
Non-apparent disabilities
Seek to understand their lived experience, honor confidentiality and support accommodations.
Remember, fostering inclusivity starts with respectful interactions.
