Management Topic: Working with Generation Z
Dear Colleagues,
In today's modern workplace, five generations coexist: traditionalists, baby boomers, Generation X, millennials, and Generation Z. Generation Z is the fastest growing group and is set to flood the workforce by 2028. Each generation brings unique perspectives, experiences, and work styles. As management, it is crucial to recognize and uplift the potential of each generation, including the youngest cohort, Generation Z (Gen Z). This article aims to provide insights into understanding Gen Z and offer practical strategies for fostering collaboration and synergy across generational differences.
Embrace Equity, Diversity, and Inclusion
Creating an inclusive work environment is essential for harmonious collaboration. Embrace the diversity of thoughts, ideas, and work styles that each generation brings to the table. Encourage open dialogue, active listening, and respect for differing viewpoints. This fosters an atmosphere of mutual understanding and appreciation among team members.
Leverage Technology
Gen Z has grown up immersed in technology, making them particularly tech-savvy. Harness this expertise by implementing digital tools and platforms that enhance productivity, communication, and collaboration. Embrace emerging technologies to explore innovative solutions that resonate with Gen Z's digital fluency. Please note, it is important to ensure other generations are supported during the transition.
Promote Continuous Learning and Growth
Gen Z is known for their unabashed thirst for knowledge and personal development. Encourage a culture of continuous learning by offering mentorship programs, training opportunities, and access to relevant resources. Emphasize the value of both traditional and digital learning methods to accommodate diverse preferences across generations.
Facilitate Intergenerational Mentorship
Encourage cross-generational mentorship programs where older employees can share their wisdom and experience with Gen Z, while younger employees can offer fresh insights and technological know-how. By fostering these relationships, you create a collaborative atmosphere that bridges generational gaps and promotes mutual growth and understanding. This type of mutual mentorship is known as Reverse Mentoring.
Provide Meaningful Feedback
Gen Z appreciates regular and constructive feedback. They also value authenticity. Implement a feedback system that is timely, transparent, and personalized. Focus on their individual strengths, offer opportunities for growth, and recognize their contributions. Similarly, encourage Gen Z employees to provide feedback to their more experienced colleagues, fostering a culture of continuous improvement and shared learning. This type of culture can also ensure a positive team dynamic, another component that is of value to Gen Z employees.
Flexibility and Work-Life Balance
Gen Z places high value on work-life balance and flexibility and is better at boundary setting than generations past. Offer flexible work arrangements, such as remote work options or flexible hours, whenever possible. By accommodating different work preferences, you can create a harmonious work environment that accommodates the needs of all generations.
Importance of Mental Health
A recent survey conducted by TalentLMS and BambooHR found that more than 1 in 3 Gen Z employees found it difficult to cope with stress and pressure at work. Similarly, 82% found mental health days to be important. Having open dialogues about the importance of mental health and providing resources will ensure all employees (not just Gen Z employees) feel supported in the workplace and feel comfortable seeking help when it’s needed. A work environment that values mental health can help employees from all generations perform at their best and prevent feelings of burnout and stress.
Sources:
- Purdue Global: Generational Differences in the Workplace (Infographic)
- Harvard Business Review: Helping Gen Z Employees Find Their Place at Work
- Forbes: Generation Z: 11 Things Leaders Need To Know To Successfully Manage Gen-Z Employees
- Society for Human Resource Management (SHRM): Generational Mindsets Affect the Workforce
- Deloitte: The Deloitte Global Millennial Survey 2020
- US News and World Report: What to Know about Gen Z in the Workplace
Interested in reviewing prior months’ topics? Visit our Monthly Management Tips website.
Do you have feedback, questions or a suggested topic you would like to learn more about? Please email: managementtips@ucla.edu.
Want to receive Monthly Management Tips emails? Sign up for our list!
