In response to orders from the State of California, County of Los Angeles and the City of Los Angeles, UCLA has suspended all on-campus operations with the exception of those that are essential and cannot be conducted remotely.
Here is a listing of which campus services and departments are open and/or available at this time.
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday. |
|
Contact |
All employees are available via their office phone number and email. |
|
Modified Operations |
Reprioritized work on COVID-19 expenses and revenue loss for OP and State Reporting and COVID-19 financial impact scenarios. |
|
Suspended Operations |
All work on the new budget model and work on new financial system and supporting applications for commitments and labor planning. |
|
Status |
-All staff working remotely 8 AM – 5 PM, Monday - Friday -Additional information and updates about our remote operations status can be found on the Accounts Payable website and at Accounts Payable Remote Operations. |
|
Contact |
|
|
Modified Operations |
-Receiving invoices via email attachments from suppliers. -Campus departments have been instructed to submit invoices to Box. Accounts Payable is unable to receive faxes at this time. -Testing remote printing and mailing of hardcopy checks. -We encourage suppliers to receive payments electronically. Set the receiving flag in POs if necessary but have suppliers email invoices to Accounts Payable. |
|
Suspended Operations |
-Checks mailed to departments and checks held for pickup at Murphy Hall are not available. -Delivery of new Pcards is unavailable. |
| Status |
-All staff working remotely 8 AM – 5 PM, Monday - Friday. -Building security remains 24 hours a day and 7 days a week. |
| Contact |
-Wilshire Center, Gayley Center, 100 Medical Plaza, and Westwood Center Tenants: Inquiries and Work Orders : 310-794-0671 -Wilshire Glendon Tenants: Inquiries and Work Orders: 10889WilshireOfficeBuilding@em.ucla.edu or call 310-794-3454. Building Emergencies 24/7: WG Security @ 310-794-3432 |
| Modified Operations |
Operational procedures have been adjusted to manage from offsite where feasible with no impact to operations. |
| Suspended Operations |
None |
|
Status |
-The Student Accounts Office is operating remotely. -The BruinCard Center is operating remotely, with some staff working on-site to provide limited services. BruinCard online and system/reader network functions remain operational. Effective Monday, April 27, 2020, the BruinCard Center will operate on an “appointment only” basis on Mondays, Wednesdays and Fridays each week between the hours of 10am-2pm. All other services remain unchanged during this time. -Payment Solutions & Compliance (PSC) Office is operating remotely, with some staff working on site to provide limited services. -Additional information about BFS services and modified operations in response to COVID-19 can be found at Business Finance Services Operations. |
|
Contact |
-Student Accounts on the MyUCLA Message Center; Student Accounts Website -BruinCard on the MyUCLA Message Center; BruinCard Website -PSC on the MyUCLA Message Center; PSC Website; phone (310) 794-5333 -For emergency CASHNet support, email CASHNet. |
|
Modified Operations |
-Student Accounts Walk-Up Window/Phone Services have been temporarily closed; please use the Message Center. -PSC Walk-Up Window/Phone Services are open from 10 a.m. to 2 p.m. in Murphy Hall, Rm 1125 – 1st floor. -BruinCard production has moved to 1125 Murphy Hall – 1st floor and is available by appointment only on Monday, Wednesday and Friday between 10 a.m. to 2 p.m. Appointments should be made using the Message Center. Phone services have been temporarily closed. |
|
Suspended Operations |
Cash Deposits & Visitor Card Purchases via BruinCard PHiL Kiosks have been temporarily discontinued. Please utilize our web deposit process at BruinCard. |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday. |
|
Contact |
-Contact BTO staff via email. -As a starting point, emails may be directed to Program Director Mike Lee. |
|
Modified Operations |
-Services continuing include project management and planning, systems implementation, and change management. -All scheduled meetings have been converted to Zoom meetings. |
|
Suspended Operations |
Non-essential activities |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
Contact staff via email or phone as identified in the Campus Human Resources Directory |
|
Modified Operations |
All services are continuing, although training classes and other group activities have been either postponed or moved to online/teleconferencing options |
|
Suspended Operations |
Fingerprinting services |
|
Status |
-Partial staff working remotely 8 AM – 5 PM, Monday - Friday. -A limited number of staff working on large projects will be working on campus. |
|
Contact |
Contact staff via email or phone as identified in the Capital Programs Staff Directory. |
|
Modified Operations |
Large scale housing projects that are underway are considered essential and will continue. All documents requiring signatures are routed through DocuSign. All meetings with outside consultants, campus clients, or internal staff are now being handled remotely via Zoom. |
|
Suspended Operations |
Non-essential activities and smaller scale construction projects |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
Contact CRU by opening a case online via our website |
|
Modified Operations |
-The phone tree is open with a prerecorded message only that directs callers to contact UCPath Center. -Employees are highly encouraged to sign up for direct deposit in UCPath immediately. This will reduce the time it will take for employees to access their pay on payday or in the event they receive an off cycle paycheck. |
|
Suspended Operations |
Distribution of Instant Pay Cards |
|
Status |
-The Central Ticket Office is open for in-person transactions for students and essential personnel Monday and Thursday 10am to 4pm. -Staff is answering questions remotely 9 AM – 5 PM, Monday – Friday. |
|
Contact |
CTO will be available via e-mail and available via chat between the hours of 9AM to 5 PM. |
|
Modified Operations |
CTO staff are responding to cancelled event and refund questions, athletic renewals and transit pass sales. |
|
Suspended Operations |
Walk-up window transactions. |
|
Status |
All staff working remotely 7:30 AM – 4:30 PM, Monday - Friday. |
|
Contact |
-Contact staff directly via e-mail or email Purchasing -For BruinBuy vendor setups and change requests, email Vendor Managment |
|
Modified Operations |
-All requisition, contracts, and purchase order activity is available. -BruinBuy remains available. -Pcard support for departments without Pcards remains available. -Payment vehicle POs for subawards may need a process change to be accessible remotely. -Use BruinBuy e-catalogs for purchases where applicable. -Use Pcards for small dollar purchases where e-catalogs do not exist and where contract signatures are not required. |
|
Suspended Operations |
Avoid requests for deposits due to the additional workload created. |
|
Status |
-All staff working remotely 8 AM – 5 PM, Monday - Friday -Critical essential staff working on campus. |
|
Contact |
-Contact staff via email or phone as identified in the EH&S directory. -The EH&S Hotline (310) 825-9797 will be monitored for reporting of any serious injuries that may occur during this period. -To report a Hazmat incident or fire on campus, call 911. |
|
Modified Operations |
None |
|
Suspended Operations |
None |
|
Status |
-UCLA Events & Transportation continues to support essential University operations, especially pertaining to any parking, vehicle maintenance, and fueling needs for UCLA Health. -Most administrative staff are working remotely, with some operational staff working on-site to support essential areas. -All updates on our program and service operations, parking information, work hours, and more are available online at the Transportation website. |
|
Contact |
-Our lobbies are closed to in-person traffic, but we have employees working to answer phones and online requests through the following channels: General Transportation Inquiries Fleet Vehicle Maintenance Transit Operations Events Office |
|
Modified Operations |
-Events: In-person meetings and events are currently prohibited on the UCLA campus until further notice. The UCLA Events Office is accommodating future event scheduling requests on a conditional basis; however, no events will be confirmed or developed until prohibitions are lifted. Commercial film shoot inquiries are subject to case-by-case approval and must adhere to governmental and University health safety protocols. -Transportation: Refer to the Transportation Service Updates web page for the most current status of services. |
|
Suspended Operations |
-Events: In-person meetings and events on the UCLA campus are prohibited until further notice. All on-campus live event coordination is currently suspended. -Transportation: Refer to the Transportation Service Updates web page for the most current status of services. |
|
Status |
-Design & Project Management (DPM) staff are working off-site on pre-construction activities, and reporting to campus as required to manage in-progress construction projects, conduct job walks with contractors and clients, conduct final inspections, and perform other activities requiring on-site presence. -Customer Relations/Customer Service continues to be present on campus 24/7 with reduced staffing. |
|
Contact |
-Facilities Management Trouble Call remains open 24/7 for emergencies and urgent repairs: (310) 825-9236 -Other requests can be submitted via the 311 app or the service request portal. |
|
Modified Operations |
None |
|
Suspended Operations |
None |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
All regular lines of communication are open (phone/email). As always, we are also available through contact on the Corporate Accounting website and through our General Inquiry form. |
|
Modified Operations |
General Accounting continues to host our regular trainings (DSA, CAO) but have moved to online options and notified the appropriate populations. |
|
Suspended Operations |
-The review of checks returned to UCLA is on hold until the office re-opens -The distribution of equipment tags is on hold until the office re-opens. |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
-Phone (310) 990-4312 -E-mail Michael Williams |
|
Modified Operations |
None |
|
Suspended Operations |
None |
|
Status |
-The Lake Arrowhead Conference Center is currently open and taking reservations. The team is actively communicating with Bruin Woods guests for the latest and up to date information. -On-Campus Housing will provide limited accommodations to residents in need of housing and dining during the unprecedented period. -University Apartments’ administrative offices will remain open to service the students that need to remain in University owned housing. Limited maintenance and custodial team members will be available to respond to maintenance inquiries. After hours team members will respond to all calls 24/7. Construction activities for on-going renovation projects will continue. -The UCLA Meyer and Renee Luskin Conference Center is currently open and taking reservations; it is also partnering with UCLA Health to offer support services as needed. -Plateia restaurant is currently open for outdoor dining at a limited capacity and take-out orders. -UCLA Guest House will be temporarily closed during this time and reservations will be directed to the Luskin Conference Center. -UCLA Catering Operations and Meeting Room Services will be available via email, as the teams are telecommuting as needed to support any remaining services. |
|
Contact |
-Phone (310) 206-7011 -Lake Arrowhead Conference Center (909) 337-2478 -Luskin Conference Center Front desk at (855) 522-8252) |
|
Modified |
-Housing Services will be transitioning to virtual consultation for all students and staff that have housing questions. -Please view common questions -The housing team is available weekdays from 9am-4pm via AskHousing and live chat |
|
Suspended |
Plateia restaurant (indoor dining) and Guest House |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
For public records requests and questions, email Records |
|
Modified Operations |
Subpoenas will be received and serviced at the first floor Wilshire Center office. |
|
Suspended Operations |
None |
Insurance and Risk Management
|
Status |
-IRM staff will be working remotely and available from 8 AM to 5 PM -Injured Employees should be referred to the Occupational Health Facility during normal operating hours Monday - Friday from 8 AM to 4 PM. Injuries occurring outside of normal operating hours should be referred to the Emergency Medicine Center at Ronald Reagan/UCLA Medical Center. Injured employees must identify themselves as UCLA employees because they are covered by the Workers’ Compensation program. |
|
Contact |
Refer to the IRM staff directory if you need to contact someone or if you have any questions. |
|
Modified Operations |
-For Workers’ Compensation (employee injury) claims -For Auto, Property, Employment & General Liability (injury or property damage to 3rd parties) claims, please email incident reports to GLReports. |
|
Suspended Operations |
In person meetings including interactive process meetings will be conducted telephonically. |
|
Status |
-IRM staff will be working remotely and available from 8 AM to 5 PM -Injured Employees should be referred to the Occupational Health Facility during normal operating hours Monday - Friday from 8 AM to 4 PM. Injuries occurring outside of normal operating hours should be referred to the Emergency Medicine Center at Ronald Reagan/UCLA Medical Center. Injured employees must identify themselves as UCLA employees because they are covered by the Workers’ Compensation program. |
|
Contact |
Refer to the IRM staff directory if you need to contact someone or if you have any questions. |
|
Modified Operations |
-For Workers’ Compensation (employee injury) claims -For Auto, Property, Employment & General Liability (injury or property damage to 3rd parties) claims, please email incident reports to GLReports. |
|
Suspended Operations |
In person meetings including interactive process meetings will be conducted telephonically. |
|
Status |
IT Services is fully operational with the majority of staff working remotely, except those essential positions required to be onsite. |
|
Contact |
-24 hour coverage for all critical systems and operations. -IT Support Center is available 24/7 Phone (310) 267-4357 |
|
Modified Operations |
-Requests that are related to business-critical systems, and anything related to online instruction, will be handled on a priority basis including public safety, payroll, and accounts payable. -Requests that can be managed remotely will be handled normally. -Other requests will undergo a triage process. -There may be some delays and expect up to three days for standard requests. Routine, non-essential, on-campus requests might only be completed with the approval of a department head. These requests will be considered on a case-by-case basis. |
|
Suspended Operations |
The walk-in service for the IT Support Center in Kerckhoff Hall is closed until further notice. |
|
Status |
-MDDS is considered an essential service and continues full operations Monday through Friday -MDDS can hold USPS mail for departments as necessary |
|
Contact |
-Phone (310) 825-0374 Monday through Friday -Mail, Messenger, Bulk Mail and Receiving open 8:00 a.m. to 5:00 p.m. -Document Services is fully operational, open 8:00 a.m. to 5:00 p.m. -Cylinder Management open 6:30 a.m. to 3:00 p.m. |
|
Modified Operations |
-Stamp sales delivered by Messenger or USPS Priority Mail |
| Suspended Operations |
None |
|
Status |
UCPD is fully operational 24/7 |
|
Contact |
-For emergencies, phone 9-1-1 -For non-emergencies, phone Dispatch at 310-825-1491 |
|
Modified Operations |
|
|
Suspended Operations |
-UCLA Safe Ride: Temporarily suspended. -Fingerprinting: Temporarily suspended. -Lost and Found: Temporarily suspended. Drop-offs from lost and found satellite locations on campus are also temporarily suspended. Departments should hold on to any lost of found items until further notice. -Ride Alongs: Both police and EMS ride alongs are temporarily suspended. |
|
Status |
-UCLA Lab School is providing in person support for remote instruction on campus for 25% of their population. Preschool and Kindergarten and nuerodiverse students are being served in this program. The school is planning to return for full in person instruction beginning on March 3, pending county and state approval. -Geffen Academy is providing in person socio-emotional cohort support for stable groups of students one time every three weeks. The school is also offering limited athletic programming. The school is planning to bring back 6th grade, at a date to be determined, pending county and state approval. -Early Care & Education—all childcare centers are open and operating with COVID-19 guidelines and protocols in place, including reduced capacity of children in each classroom. |
|
Contact |
-Geffen Academy, Sibyll Catalan, (310) 435-1349, scatalan@geffenacademy.ucla.edu -Lab School, Georgia Lazo, (310) 210-5180, glazo@labschool.ucla.edu -ECE, Devin Dillion, (310) 487-8372, ddillon@be.ucla.edu -All Schools, Devin Dillion, (310) 487-8372, ddillon@be.ucla.edu |
|
Modified Operations |
-Schools are currently operating with no more than 25% of students on site. Staff are working on site or remote. -ECE teachers are working on site. Staff are working on site or remote. |
|
Suspended Operations |
-Dining services at Geffen Academy -After school program at UCLA Lab School |
|
Status |
All staff working remotely during 8 AM – 5 PM, Monday - Friday |
|
Contact |
|
|
Modified Operations |
No in person meetings or appointments |
|
Suspended Operations |
None |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
|
|
Modified Operations |
None |
|
Suspended Operations |
None |
| Status |
-UCLA Recreation is pleased to acknowledge the continued University support for its successful FITWELL programs, exclusively for UCLA faculty and staff at no cost. -Enroll in one of the following VIRTUAL programs to increase your health and to improve the wellness of the UCLA community. |
| Contact |
-Sign up for the Virtual Group Fitness Pass at the UCLA Recreation web page. |
| Modified Operations |
-Virtual Bruin MindFit – 2 options: Mindfulness & Stress Reduction or Mindfulness & Resilience - Virtual mindful movement and meditation courses that teach several effective stress-management tools. Practice meditation, breathing (pranayama), basic yoga movement, relaxation, walking, and everyday mindfulness. For more information please visit the Bruin MindFit website. -LIVE Virtual Fitness & Yoga Class Schedule: Drop-in LIVE virtual fitness classes conveniently offered several times a day. Enjoy classes like Yoga, Dance Cardio, Tai Chi, Total Bodyweight Workout, Mat Pilates, Barre Fitness, HIIT, Shadow Boxing, and more! For more information visit the Group Exercise web page. -MoveMail: It’s not just another email. It’s a MoveMail. Our daily MoveMails sent at 10 a.m. and 2 p.m. provide you with mini workouts – to help break up your day and increase your overall daily activity. These LIVE workouts with Fitwell trainers and helpful exercise videos include movements you can do anywhere. Sign up to move and get nutrition tips, weekly recipes, and more! Enroll at the MoveMail web page. -Virtual Instructional Classes: Check out our virtual instructional classes, which include Emeriti Strength & Balance, 30 Days to a Handstand, and more. Register for a program on the UCLA Recreation website. -UCLA Teaching Kitchen: Learn basic culinary skills and cooking tricks in classes like Culinary Bootcamp, Around the World, and Bakeology! Sign up on the Teaching Kitchen website. Follow the UCLA Teaching Kitchen on Facebook and @uclateachingkitchen on Instagram for healthy recipes, cooking tips, and nutritious meal ideas! -Fitwell Events: Join us for wellness events throughout the year! Make sure to visit our Fitwell Event webpage for more information on our upcoming events, such as the Healthy Holiday Challenge and other virtual events coming soon! -Diabetes Prevention Program (DPP): Through a collaboration with the Healthy Campus Initiative, UCOP/Systemwide HR, and Fitwell, the Diabetes Prevention Program (DPP) provides education, encouragement, and the tools necessary to help prediabetic faculty and staff reach their health and wellness goals. Participants meet virtually via Zoom for an hour once a week for the first three months, biweekly for month four, and monthly for the remainder of the year. The CDC Group Lifestyle Balance curriculum includes basic information on nutrition, ways to increase physical activity, stress management techniques, and strategies to stay motivated. For more information on eligibility, costs, and how to enroll, please visit the Diabetes Prevention Program webpage. -Virtual Bruin Health Improvement Program (BHIP): BHIP graduates can keep moving with weekly at home workouts. Follow UCLA BHIP on Facebook or @bhip_ucla on Instagram to move! |
|
Status |
-All staff working remotely -All offices open 8 AM – 5 PM, Monday - Friday |
|
Contact |
-Contact staff via email or phone as identified on the relevant website: Office of the Associate Vice Chancellor for Research Administration: |
|
Modified |
-Monthly Research Administration Forum (RAF) meetings will be held via Zoom beginning in April. -Protocols, Proposals and Awards involving COVID-19 studies are being expedited. -Proposals are being submitted remotely. -Awards are being processed remotely. -Financial reports and invoices are being submitted remotely. -Faculty compliance committees are meeting remotely, via Zoom. |
|
Suspended Operations |
-ARC facility inspections and post-approval monitoring visits -IBC office hours |
|
Status |
-UC Retirement Services has temporarily moved to remote services -Retirement counseling services are available via email |
|
Contact |
-UCLA employees (last names A-K) seeking retirement counseling, email Camille Carr. -UCLA employees (last names L-Z) seeking retirement counseling, email Robert Larriva. |
|
Modified |
-RASC representatives are unable to answer calls as usual. -RASC cannot receive physical mail in a timely manner. -If you have an urgent question or service request, contact RASC by sending a secure message through your UC Retirement At Your Service (UCRAYS) account. -You may send documents as secure email message attachments or by fax to (800) 792-5178. |
|
Special Instructions |
-If you are planning to retire on July 1, 2020, you must submit all required documents to RASC by May 15, 2020 in order for RASC to process your first retirement check on August 1, 2020. The August 1 date assumes that all documents are submitted and that there are not other circumstances, e.g., service credit adjustments or multiple tiers that might impact processing time. -The fastest way to get your documents into RASC is by using your UCRAYS account. -In April, you will also be able to track the progress of your retirement processing in UCRAYS. |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
|
|
Modified Operations |
None |
|
Suspended Operations |
None |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
Email Amy Lee or Scott Monatlik |
|
Modified Operations |
None |
|
Suspended Operations |
Applications for Individual Taxpayer Identification Numbers (ITINs) for nonresident students and nonresident guest speakers since IRS rules require in-person meetings. |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday through Friday |
|
Contact |
-For questions regarding Express reimbursements or Travel Entertainment invoices, please email Travel Accounting. -For assistance with US Bank T&E Card accounts, please email the T&E Card Administrator. -Please visit the Travel Services website for updated Travel reimbursement guidelines. -Please visit Travel Cancellation & Reimbursement FAQs. |
|
Modified Operations |
-Teleconferences can be scheduled. -Travel & Entertainment invoice processing has changed. Departments should send invoices electronically. |
|
Suspended Operations |
Phone inquiries are currently unavailable. |
|
Status |
All staff working remotely 8 AM – 5 PM, Monday - Friday |
|
Contact |
-Phone (310) 206-2639, select option 2 -Email Travel Center -For 24/7 emergency after-hour support, call (310) 206-2639, select option 2. |
|
Modified Operations |
None, except please see the notice regarding UCLA travel restrictions for Faculty, Staff and Student Employee Guidance on Remote Work, Travel and More. |
|
Suspended Operations |
None |
|
Status |
All staff working remotely 7:30 AM – 5 PM, Monday - Friday |
|
Contact |
|
|
Modified Operations |
None |
|
Suspended Operations |
None |
|
Status |
-Hill Top Shop is open. Check ASUCLA Store Hours for current hours of operation. -All other physical locations are closed to the public. -Online store is open and shipping orders: |
|
Contact |
-Hill Top Shop (310)206-4306 -UCLA Store (310) 825-7711 or Email UCLA Store |
|
Modified |
-Webstore is fully functional for order placement and shipping. -Faculty Course Material Requisitions is available online |
|
Suspended Operations |
Ackerman Union, LuValle Commons, Health Sciences, North Campus Shop and South Campus Shop are closed. |
